Privacy Policy

Informativa sulla privacy

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Users who provide personal data to any AGRE SRL company are required to guarantee that such information is correct and truthful and undertake to report any changes in this regard.

WHO IS RESPONSIBLE FOR DATA PROCESSING?

The DATA CONTROLLER is: AGRE SRL, VAT number: IT09893891219, address: Via Vittorio Emanuele 255, 80079 Procida (NA), Italy. Email address of the data protection officer: agreprocida@gmail.com

WHAT TYPES OF DATA ARE PROCESSED?

Depending on the products, services or features provided to you at any time, we will need to process certain types of information. In general, depending on the case, such data will be of the following types: Identifying information (for example: name, surname, language, country from which the User interacts with us, contact information, etc.) Connection data, geolocation and navigation (for example, if the User interacts with us using a mobile phone) Commercial information Information regarding the User's tastes and preferences When we ask the User to provide us with his/her personal data, some fields will be marked as mandatory because necessary to offer you certain features or services of the website and allow you to access them.

WHAT IS THE PURPOSE OF THE PROCESSING OF PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes: In order to respond to questions or requests forwarded through the various means available on our website. We will only process the personal data that is strictly necessary to manage or respond to your questions or requests. For marketing purposes. Depending on the level of subscription to our newsletter chosen, the User's personal data will be used for the periodic sending of company newsletters. We may also use the data to send you information about our products and promotional offers. You can unsubscribe at any time and without any cost by communicating this to the email address agreprocida@gmail.com Analysis of the level of quality and usability for the improvement of our services (cookies) On some of our platforms, we will process data user browsing for analytical and statistical purposes, i.e. to understand the ways in which they interact with our Platform so that we can make improvements. Similarly, measures will be taken and quality surveys will be carried out to understand the level of satisfaction of our customers and users and to identify areas for improvement.

WHAT ARE THE LEGAL BASIS FOR DATA PROCESSING?

The legal bases that authorize us to process personal data also depend on the purpose thereof; therefore, we will have different legal bases for the following purposes:1. Management of requests for information.The legal basis for data processing is informed consent to receive responses to requests forwarded via the website, which entails acceptance of the terms and conditions by the interested party.Marketing and management of participation to competitions, raffles and promotions. The legitimate basis for processing data for marketing purposes is the consent provided by the User. Sale of products: the legal basis is the execution of a contract (order management, shipping to the address provided, assistance with returns, requests and problems, etc.).Analysis of the level of quality and usability for the improvement of our services (cookies) The user's consent to the implementation of cookies.

HOW LONG WILL THE DATA BE KEPT FOR?

Request for information: The data will be processed for the period of time necessary to manage the user's request and up to 1 year afterwards. Marketing: The data will be processed until the request is canceled or the newsletter subscription is revoked. Sale of products: The data will be processed for a maximum period of 10 years from the completion of the last purchase made or service used.

WILL THE DATA BE SHARED WITH THIRD PARTIES? To achieve the purposes specified in this Privacy Policy, we need to allow access to personal data also to third parties who provide us with assistance with the services we offer and which we describe below: Provision of the corresponding service and putting applicants in contact with the suppliers of the same. Provision of technological services

WHAT ARE THE USER'S RIGHTS ONCE THE DATA HAS BEEN PROVIDED?
We are committed to respecting the confidentiality of personal data and ensuring the exercise of your rights. These rights can be exercised, without any cost, by sending an email to our address agreprocida@gmail.com and simply specifying the reason for the request and the right you intend to exercise. In the event that it is necessary to identify the User, we may request a copy of a document to verify identity. In particular, regardless of the purpose or legal basis according to which the data is processed, the User has the right to: request access to the data in our possession; request the rectification of existing data in our possession; request to delete data that is no longer necessary for the purpose of the processing, as previously disclosed to the User, or which we are no longer entitled to process; request to limit the processing of data: this means that in certain cases the User requests us to temporarily suspend the processing of the data or that our company retains the data beyond the necessary time, as per the User's request. If the User has authorized the processing of data for any purpose, he also has the right to withdraw consent at any time. On the other hand, if the data processing is based on our legitimate interest, the User also has the right to object to the processing of his data.

CHANGES TO THE PRIVACY POLICY
The information contained in this Privacy Policy may be modified when and as we deem appropriate. In this case, we will communicate it using the different means of the Platform or by sending an email message if the change significantly affects the User's privacy, so that the latter can review and evaluate the change in question and, where appropriate , cancel or object to a service or feature.

INFORMATION ON COOKIES
We use cookies and similar means to facilitate navigation on the Platform, to understand how the User interacts and, in certain cases, to be able to show advertisements based on the User's browsing habits. Our Cookie Policy contains more details about the cookies and similar devices we use, their purpose and other relevant aspects.